Klaviyo KPI

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Dashboard Daily Score TV View Upload Files Targets / RAG

Klaviyo PH · Concentrix

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Klaviyo PH — Performance Overview

Total Uploads

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Trends — Last 6 months

QA Score

Target: 90%

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CSAT Score

Target: 85%

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Attendance Rate

Target: 95%

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Absenteeism Rate

Target: 5%

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PE SAT Score

Target: 85%

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CX Score

Target: 85%

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OTS Rate

Target: 70%

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Escalation Rate

Target: 5%

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